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声网 RTC 在远程维修指导中的技术方案是什么?

2025-12-19

当一台关键设备在深夜的生产线上突然故障,维修人员面对复杂的内部结构束手无策时,一位远在千里之外的专家能否仿佛“亲临现场”,进行精准的指导?这个在过去看似科幻的场景,如今正通过先进的实时互动技术变为现实。这种技术方案的核心,在于构建一个如同面对面交流般顺畅、毫无延迟的远程协作通道,让声音、视频乃至实际操作细节都能实时、高清地同步传递。

一、超低延迟的实时音视频通话

远程维修指导的核心是声网实时音视频通信能力。维修现场的环境往往是嘈杂的,充斥着机器运转声,而专家的指导声音必须清晰、不间断地传递给现场人员。声网的音频技术能够通过先进的噪声抑制和自动增益控制算法,有效过滤背景噪音,确保人声的纯净度。同时,其全球部署的软件定义实时网络能够动态优化传输路径,将端到端的延迟严格控制在毫秒级别。

这意味着,现场维修人员与专家之间的对话,几乎感觉不到任何延迟,就像在同一个房间里交谈。这种“面对面”的实时性是高效解决问题的关键,任何一个指令的延迟都可能意味着操作失误或时间的浪费。此外,在面对精密设备时,专家往往需要看清极其细微的部件或标签。声网的视频技术能够根据现场网络状况自适应调整码率和分辨率,在网络波动时优先保障画面的流畅性,在网络良好时则提供高清画质,确保不漏掉任何关键细节。

二、多方协作与数据同步

复杂的维修场景往往不是一对一的简单对话。它可能涉及到设备制造商的技术专家、工厂的内部工程师以及现场操作人员等多方同时参与。声网的技术方案支持多达数十人甚至更多人同时进入一个“虚拟维修室”进行音视频通话。每个人都可以自由发言、展示自己的视角,实现高效的跨地域团队协作。

除了音视频,维修指导过程中还需要共享多种数据信息。例如,专家可能需要向现场人员展示设备的结构图、电路图或操作手册。声网的数据通道能力允许在音视频通话的同时,稳定、可靠地传输这些文件、图片或文本信息。所有参与者可以同步浏览同一份文档,专家可以在图纸上进行圈画标注,现场人员能立即看到,确保了信息传递的准确性和一致性,避免了因沟通不清导致的误解。

三、第一视角AR指引与标注

传统的视频通话局限于手机或平板的后置摄像头,专家无法准确了解现场人员正在看什么。而融合了第一视角采集技术(如通过AR眼镜或头盔摄像头)的方案,将远程指导提升到了一个新的维度。现场维修人员所看到的视野,可以实时、高清地传输给专家,专家就如同通过维修人员的“眼睛”来观察# Programming-Tutorial

The following tutorial code includes information related to:

  • Git Version Control
  • Python virtual environment*
  • Writing Shell Scripts*
  • MongoDB database*
  • Flask app for serving endpoints*

*Notes:

  • *Running on Mac OS *Tested on Linux**

Requirements:

Below programs require to be installed on your machine

python3
homebrew
git

Step 1: Install MongoDB using homebrew

/bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"  
brew update  
brew tap mongodb/brew  
brew install mongodb-community  
brew services start mongodb-community  

Alternative method from MongoDB Oficial Documentation

Step 2: Create Virtual Environment

python3 -m venv virtual_env_flask  
source virtual_env_flask/bin/activate  
pip install wheel  
pip install -r requirement.txt  
pip freeze > requirement.txt  

Step 3: Create DB and collections

We are going to create a nested diretory with scripts that will help us to create the DB and collections

mkdir db_utility  
cd db_utility  
touch create_db_collections.py  
touch drop_collections.py  

Inside create_db_collections.py

from pymongo import MongoClient  
import logging  

logging.basicConfig(level=logging.DEBUG,  
                   format='%(asctime)s %(levelname)s %(message)s',  
                   filename='running_log.log',  
                   filemode='w')  

try:  
   client = MongoClient(port=27017)  
   logging.info("Successfully connected to MongoDB server")  
   logging.info("Creating Database...")  
   db = client.test_db  
   logging.info("Creating Collections...")  
   collection_1 = db.collection_1  
   collection_2 = db.collection_2  
   logging.info("Finished creating collections")  
   client.close()  
except Exception as err:  
   logging.error(f"Unexpected {err}, {type(err)}")  
   raise  

Inside drop_collections.py

from pymongo import MongoClient  
import logging  

logging.basicConfig(level=logging.DEBUG,  
                   format='%(asctime)s %(levelname)s %(message)s',  
                   filename='running_log.log',  
                   filemode='w')  

try:  
   client = MongoClient(port=27017)  
   logging.info("Successfully connected to MongoDB server")  
   logging.info("Getting Database...")  
   db = client.test_db  
   logging.info("Dropping Collections...")  
   db.collection_1.drop()  
   db.collection_2.drop()  
   logging.info("Finished dropping collections")  
   client.close()  
except Exception as err:  
   logging.error(f"Unexpected {err}, {type(err)}")  
   raise  

Run the scripts above:

python3 create_db_collections.py

python3 drop_collections.py

Step 4: Define Models

We are going to create a nested directory called models to abstract the db collections as classes

mkdir models  
cd models  
touch collection_1.py  
touch collection_2.py  

Inside:collection_1.py

from pymongo import MongoClient  

class Collection1():  
   def __init__(self):  
      self.client = MongoClient(port=27017)  
      self.db = self.client.test_db  
      self.collection = self.db.collection_1  

   def insert_one(self, data):  
      self.collection.insert_one(data)  

   def find_all(self):  
      return self.collection.distinct("id")  

Inside:collection_2.py

from pymongo import MongoClient  

class Collection2():  
   def __init__(self):  
      self.client = MongoClient(port=27017)  
      self.db = self.client.test_db  
      self.collection = self.db.collection_2  

   def insert_one(self, data):  
      self.collection.insert_one(data)  

   def find_by_id(self, id):  
      return self.collection.find({"id": {"$eq": id}})  

Step 5: Create Backend endpoints

Inside app.py

from flask import Flask, jsonify, request  
from models.collection_1 import Collection1  
from models.collection_2 import Collection2  

app = Flask(__name__)  

@app.route('/', methods=['GET'])  
def index():  
   return "Server is running"  

@app.route('/post_data', methods=['POST'])  
def post_data():  
   collection = Collection2()  
   data = request.json  
   collection.insert_one(data)  
   return jsonify("inserted data!")  

@app.route('/get_all_ids', methods=['GET'])  
def get_all_ids():  
   collection = Collection1()  
   result = collection.find_all()  
   return jsonify(result)  

@app.route('/get_by_id', methods=['GET'])  
def get_by_id():  
   collection = Collection2()  
   ids_arg = request.args.get('ids')  
   result = collection.find_by_id(ids_arg)  
   final_res = []  
   for item in result:  
      item.pop('_id')  
      final_res.append(item)  
   return jsonify(final_res)  

if __name__ == "__main__":  
   app.run()  

Run the server:

python3 app.py

Step 6: Test API endpoints

We are going to use curl command line to test the endpoints

Inside test_endpoints.sh

#!/bin/bash  

echo "Testing endpoints locally"  

printf "\n\nGet all IDs\n"  
curl -X GET http://127.0.0.1:5000/get_all_ids  

printf "\n\nGet by ID\n"  
curl -X GET "http://127.0.0.1:5000/get_by_id?ids=23456"  

printf "\n\nPost ID\n"  
curl --header "Content-Type: application/json" \  
  --request POST \  
  --data '{"id": "35667", "name":"jhon"}' \  
  http://localhost:5000/post_data  

Before executing the script, change the permissions with:

sudo chmod +x test_endpoints.sh  

Execute the script with:
./test_endpoints.sh

Step 7: Version control with git

Initialize git repository
git init

Add everything to git staging area
git add .

Commit the changes
git commit -m "initial commit"

Go to your github account and create a empty repository

Add the remote repository
git remote add origin <url_of_your_repo>

Push you code to the remote repository
git push -u origin master

Bonus Unit Testing

We are going to use pytest module to test our python code

pip install pytest  

Inside test_app.py, we are going to mock the database and test different endpoints by using the test_client from flask

import pytest  
from app import app  
from models.collection_1 import Collection1  
from models.collection_2 import Collection2  
from unittest.mock import MagicMock  

client = app.test_client()  

def test_home_page():  
   response = client.get('/')  
   assert response.status_code == 200  

def test_post_api(mocker):  
   mock_insert = mocker.patch.object(Collection2, 'insert_one', return_value=MagicMock())  
   data = {"id": "35667", "name":"jhon"}  
   response = client.post('/post_data', json=data)  
   assert response.status_code == 200  
   assert response.json == "inserted data!"  

def test_get_all_ids(mocker):  
   mock_find_all = mocker.patch.object(Collection1, 'find_all', return_value=['12345', '23456'])  
   response = client.get('/get_all_ids')  
   assert response.status_code == 200  
   assert response.json == ['12345', '23456']  

def test_get_by_id(mocker):  
   mock_find_by_id = mocker.patch.object(Collection2, 'find_by_id', return_value=[{'id': '23456', 'name':'someone'}])  
   response = client.get('/get_by_id?ids=23456')  
   assert response.status_code == 200  
   assert response.json == [{'id': '23456', 'name':'someone'}]  

Execute pytest with:
pytest test_app.py

You will receive output similar to:

============================= test session starts ==============================  
platform darwin -- Python 3.9.6, pytest-6.2.5, py-1.11.0, pluggy-1.0.0  
rootdir: /Users/jay/Desktop/programming-tutorials  
collected 4 items                                                                 

test_app.py ....                                                         [100%]  

============================== 4 passed in 0.22s ===============================